Overview
Susan Hanley LLC represents a connected network of forward-thinking strategists, technical architects, and business analysts dedicated to helping organizations build effective portal and collaboration solutions – solutions with measurable results.
Successful portal, collaboration, and knowledge management solutions require an investment in a lot more than just technology. Organizational and political (process and people) strategies have a much greater impact and as a result, a comprehensive strategy is vital for success.
Sue and her network of associates can help your organization realize clear and tangible value from your investment in portal and collaboration technologies, especially Microsoft SharePoint, to improve your organization’s ability to:
Successful portal, collaboration, and knowledge management solutions require an investment in a lot more than just technology. Organizational and political (process and people) strategies have a much greater impact and as a result, a comprehensive strategy is vital for success.
Sue and her network of associates can help your organization realize clear and tangible value from your investment in portal and collaboration technologies, especially Microsoft SharePoint, to improve your organization’s ability to:
- Share and leverage expertise – both inside the company and as part of an extended network of customers, suppliers and partners
- Find and organize information assets with an effective information architecture design
- Build awareness and gain adoption for your intranet, portal and collaboration solutions
- Plan an effective governance strategy
- Demonstrate measurable value from your investments in portal and collaboration technology
Upcoming Speaking Engagements
June 15-19 15, 2026. TechCon 365. Chicago, Illinois (in person). Full-day workshop: From Portal to Partner: AI-Ready Information Architecture for Microsoft 365 Intranets; Sessions: Intranets Reimagined: Practical Strategies for a Future-Ready Microsoft 365 Intranet and Reimagining Internal Communications with Microsoft 365 and Copilot
August 25-28, 2026. TechCon 365. Seattle, WA (in person). Use code Susan200 to save $200 on registration. Full-day workshop: Designing Intelligent Intranets: Information Architecture That Powers AI and Great User Experience; Sessions: Intranets Reimagined: Practical strategies to ensure your intranet drives AI-ready knowledge, Ensure your intranet is ready for Copilot: How to plan an effective governance strategy, and Reimagining Corporate Communications with Microsoft 365 and Copilot.
November 16-19, 2026. KM World 2026. Washington, D.C. (in person).
November 30-December 3, 2026. ESPC 2026. Amsterdam, Netherlands (in person).
Featured White Papers
- Microsoft 365 Governance Questions (SharePoint, Teams, Viva Engage, OneDrive, Copilot, and more) (updated April 8, 2026)
- Communications Site Planning Guide (updated August 2025))
- Advance your Knowledge Management Outcomes with Communities of Practice (April 2025) (with Rebecka Isaksson)
- Planning SharePoint Hub Sites
- Planning Navigation for the Modern SharePoint experience
