Essential SharePoint 2007: Delivering High Impact Collaboration available at Amazon.com and Bookpool.com.

Recent Presentations:

Creating an Effective Governance Plan for SharePoint Solutions - DC Regional SharePoint Users Group, Reston, VA, June 26, 2009

Secrets of Successful Portal Solutions - KM World 2008, San Jose, CA, September 23, 2008

     Supplemental Notes and Examples for KM World 2008 Presentation

Articles and White Papers:

10 My Site Best Practices - February 2009

This document includes 10 best practices for getting the most value from SharePoint My Sites.

Sample Stakeholder Interview Guide - December 2008

This is a short, 2-page Word document that I use to frame initial conversations with key stakeholders for portal and collaboration solutions.  I always tell people that they are not expected to write down the answers to the questions - just to use this guide to prepare for a stakeholder interview.

Sample SharePoint Style Guide - December 2008

This is a short, 2-page Word document for "end user publishers" (content contributors) on SharePoint sites. 

Breaking the Folder Paradigm - how to get more value from your SharePoint document libraries - July 2008

Using MOSS 2007 Meeting Workspaces - March 2008

Everything End Users Always Wanted to Know but Didn't Even Know They Should Ask about Property Searches in MOSS 2007 - June 2007

Organizational and Cultural Issues to Consider When Deploying Your New Windows SharePoint Services Solution Published by Microsoft, October 2005

Everything you ever wanted to know about Taxonomies ... but were afraid to ask. White Paper, April 2005

"If You Build an Enterprise Portal, Will Users Come?" Cutter Consortium, Business Intelligence Advisory Service Executive Update, Vol. 3, No. 11

Department of the Navy Metrics Guide for Knowledge Management Initiatives August 2001

Don't Build Your e-Business Without KM Knowledge Management Magazine, March 2001

Book Chapters:

Knowledge Management Tools and Techniques (2004) [Technology Applications of Communities of Practice: The Nursing Leadership Academy on Palliative and End-of-Life Care]

Handbook on Knowledge Management (2002) [A Guide for Measuring the Value of KM Investments]

Knowledge Management: The Catalyst for Electronic Government (2001) [Creating Knowledge-Based Communities of Practice: Lessons Learned from KM Initiatives at AMS]

Knowledge Management and Virtual Organizations (2000) [Creating Knowledge-Based Communities of Practice: Lessons Learned from AMS's Knowledge Management Initiatives]

If You Build a Portal Solution, Will Users Come? - six key strategic elements for building successful portal solutions with Microsoft Office SharePoint Server 2007 - October 2007

April 20, 2005: E-Gov Knowledge Management Conference - Portal Development: Challenges and Solutions.  Ronald Reagan Building, Washington, D.C.   If You Build a Portal, Will Users Come? Practical Guidelines for Maximizing the Value of Your Investment

April 13, 2004: E-Gov Knowledge Management Conference - Portal Development: Challenges and Solutions.  Ronald Reagan Building, Washington, D.C.   Communities of Practice and Technology - A Case Study of an Online Collaborative Community