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The Human Side: A
successful deployment of KM requires more than selecting tools Knowledge Management
Magazine, March 2002 Something in Common: Here’s how to build a community of practice where your employees
can share knowledge and meet corporate goals Knowledge Management Magazine,
October 2001 Who's in Charge? Choosing the right leader for knowledge initiatives is a crucial first step Knowledge Management Magazine, October 2001
Prospecting for Experts: Knowing who to ask can save you time and money
Knowledge Management Magazine, June 2001 Washington’s Need
to Know:Faced with downsizing and the retirement of half
its workforce, the U.S. government turns to KM Knowledge Management Magazine,
January 2001 Around the Virtual Water Cooler:Sustaining communities of practice takes plenty of persistence Knowledge Management Magazine, October 2000
What do you know? Wall Street Journal, June 21, 1999
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