Books
Susan Hanley has co-authored two books on SharePoint and contributed chapters to four books on Knowledge Management.
Essential SharePoint 2010: Overview, Governance, and PlanningAugust 2010
Download Chapter 4: Planning for Governance
- Knowledge Management Tools and Techniques (2004) [Technology Applications of Communities of Practice: The Nursing Leadership Academy on Palliative and End-of-Life Care]
- Handbook on Knowledge Management (2002) [A Guide for Measuring the Value of KM Investments]
- Knowledge Management: The Catalyst for Electronic Government (2001) [Creating Knowledge-Based Communities of Practice: Lessons Learned from KM Initiatives at AMS]
- Knowledge Management and Virtual Organizations (2000) [Creating Knowledge-Based Communities of Practice: Lessons Learned from AMS's Knowledge Management Initiatives]